Verint Ultra Multimedia Support Package questions & answers

Choose the most popular programs from Audio & Video software
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Question by Patricia
2K views
December 29, 2015

When I click on a call to load I get a Samurai Exception: Object doesn't support property or method 'Clear Components'.

Stephen Prastman
Answer by Stephen Prastman

I have looked and searched for this issue, but it doesn't appear on any of the websites visited or in the search results, which means it'a a localized error. I recommend contacting the official developers. They should provide additional support for the product you're using.


Support page: http://www.verint.com/solutions/contacting-verint-support/

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Question by Guest
222 views
December 9, 2015

Trying to download Verint Multimedia Support Package on my home Surface computer and received a error: "This PC cannot open the app, go to App store". Can you offer any suggestions?

S
Answer by Sean Hill

You can't open the application because it hasn't been developed for the operating system used on Surface which is Microsoft Windows RT. Although it's still Windows, you need to use the built-in App Store in order to install apps. The standard EXE files won't work unless the developer released them especially for that particular operating system.

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